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Fraud Prevention and Security Management

Minimising security risks

The best anti-fraud tools for all business models

Continual vigilance

Online security is a continuous battle for today’s merchants.

The ever changing requirements of PCI and the lengths that criminals will go to in order to fraudulently obtain goods or services from merchants, shows no signs of abating.

Fraud Prevention and Security Management

Axcess can provide you with the fraud prevention tools to minimise security risks and keep your business secure and profitable.

Axcess has decades of collective fraud monitoring and prevention experience. We would be glad to discuss your needs to ensure that the solution you obtain is right for your organisation’s goals and business model. The systems we offer are dynamic, easy to integrate, and simple to manage.

Axcess provides much of the monitoring as an in-house service. We conduct continuing chargeback and fraud alert data aggregation and analysis. This allows for projection calculations to assist in avoiding threshold breaches and dealing with any potential third-party fraud in a proactive way. As an Axcess merchant, you would have access to this data as well as help in identifying trends and help in understanding how to best deal with the respective information. Fraud is an issue for every merchant and being able to spot, deal with and ultimately protect your business from all elements of Fraud is a critical part of any business. At Axcess, we understand the need to maximise the success rate of potential consumers with the balance of ensuring that no business wants to see costs incurred through fraudulent consumer activity.

As a component of your acquiring bank relationship, you will be provided with access to any fraud alerts that might be generated as a result of transactions carried out by your clients. Fraud alerts, sometimes referred to as TC40 and SAFE, are card-scheme segregated reports generated by the issuing banks that detail transactions flagged as being potentially fraudulent. These serve as an opportunity for merchants to review the flagged transaction, and to make an informed decision with regards to the course of action you wish to take.

While internal monitoring is essential to the longevity of any organisation, it is often true that merchants require the assistance of an external third-party solution provider. Axcess has relationships with many fraud and chargeback mitigation package providers. These solutions tend to fall into two categories:

  • Up-front fraud prevention suites – These suites tend to analyse transactions before they are fully processed, thus allowing them to flag or even reject a pending order. They incorporate features such as the ability to blacklist cards, comparison against known fraud databases, and built-in transaction velocity checks.
  • Back-end early alerts – These typically operate as an early chargeback alert. They often offer the merchant the option of refunding the transaction rather than the card-issuing bank initiating a chargeback on their client’s behalf.

In the constantly changing card acceptance environment, it is good to have experts in your corner. If your organisation is looking for a service provider dedicated to maximising your potential and minimising your transactional risk exposure, Axcess is the right choice. We have:

  • Decades of experience on how to deal with all situations
  • The resources and relationships to meet your needs
  • The dedicated staff and experience to ensure that your solution strategy is right for you.

For more information, get in touch and one of our dedicated team will be more than happy to assist.

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Find out more about Fraud Prevention and Security Management

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Customers

Over 2000 active merchants on our platforms.

391

connected banks.

179

available currencies.

51

alternative payment methods.

2

different PCI Level 1 gateways

- In Relation to Merchant Support

"All I can say about the service, communication and technology the team at Axcess provide is that it is far and above anything I have ever experienced in card acquiring and needless to say, you will continue to be the only solution for us. We have been in online services for over 10 years and in that time we have come across our fair share of issues and problems that can happen in working in a cutting edge niche. Since we have been with Axcess we have had nothing but exemplary support and help in dealing with issues that arise from time to time and would whole heartedly support you guys with everyone we meet who ask about online payments (apart from our competitors).  Thank you!"

Online Merchant - UK
- In Relation to Merchant Support

"You have always been a massive help to myself and my staff, so once again on behalf of the entire company I’d like to extend my sincere gratitude for your time and effort."

Law Company - PPI and Claims
- In Relation to Integration Support

"I want to thank you for the very efficient way that you have handled this matter. You have been totally brilliant. I love dealing with Axcess - out of all the payment services providers we have been with, I have to say that you guys are the best for customer service."

Online Pharmacy
- In Relation to Management Information

"I've just had a look at the transaction analysis report and this is absolute gold for me. No acquirer ever provided me with a such complete analysis."

Online Dating Company

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If you require further information or would like to talk to us about opening a merchant account you can