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Video Resources


In this video resources section, we introduce our team and share our knowledge with you. Why is this important? Well, it shows that we aren’t some faceless organisation working to rigid systems. We are real people with a wealth of industry experience and we understand that each company has its own model, trading environment and circumstances. The video library will be updated regularly, so please check back.

Axcess Merchant Services Overview
Frequently Asked Questions Introduction
What is a Merchant Account?
What is an acquiring bank?
What are Merchant Services?
What is the payment lifecycle?
The Benefit of Multiple Acquiring Banks
What is a Chargeback?
What is a Payment Gateway?
Optimising Workflow, Minimising Disruption
Risk Management
Why Choose Axcess?
Multiple Gateways
Cardholder Authentication
Recurring Billing
Merchant Services Overview

If your business is searching for a merchant account solution...

call us on +44 (0)113 819 7156 or send a message and we’ll be in touch as soon as possible.


Over 2000 active merchants on our platforms.


connected banks.


available currencies.


alternative payment methods.


different PCI Level 1 gateways

- In Relation to Merchant Support

"All I can say about the service, communication and technology the team at Axcess provide is that it is far and above anything I have ever experienced in card acquiring and needless to say, you will continue to be the only solution for us. We have been in online services for over 10 years and in that time we have come across our fair share of issues and problems that can happen in working in a cutting edge niche. Since we have been with Axcess we have had nothing but exemplary support and help in dealing with issues that arise from time to time and would whole heartedly support you guys with everyone we meet who ask about online payments (apart from our competitors).  Thank you!"

Online Merchant - UK
- In Relation to Merchant Support

"You have always been a massive help to myself and my staff, so once again on behalf of the entire company I’d like to extend my sincere gratitude for your time and effort."

Law Company - PPI and Claims
- In Relation to Integration Support

"I want to thank you for the very efficient way that you have handled this matter. You have been totally brilliant. I love dealing with Axcess - out of all the payment services providers we have been with, I have to say that you guys are the best for customer service."

Online Pharmacy
- In Relation to Management Information

"I've just had a look at the transaction analysis report and this is absolute gold for me. No acquirer ever provided me with a such complete analysis."

Online Dating Company