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Knowledge Hub

Knowledge Hub

In this section you will find a bank of resources, which provide top advice as well as showcase the various services we provide. We will always be developing and updating this section, so any input is very welcome.  Make sure you keep checking back to see what we’ve been up to.

You can meet the team in our video section and see the faces behind the service. These videos will help you to understand just what we offer, and let you hear about how the whole merchant account process works. These will be updated regularly, so be sure to keep checking back for updates.

White papers to take you through the ins and outs of the different services offered by Axcess and demonstrates how we can help merchants improve their record and success of their account. You can also download our guides to show you the services we offer and how the different processes work.

If you have any questions about who we are and the services we provide, read our FAQ section to see if you can find the answer you’re looking for. If you have any further queries, contact us and we’ll be more than happy to speak to you.

If your business is searching for a merchant account solution...

call us on +44 (0)113 819 7156 or send a message and we’ll be in touch as soon as possible.


Over 2000 active merchants on our platforms.


connected banks.


available currencies.


alternative payment methods.


different PCI Level 1 gateways

- In Relation to Merchant Support

"All I can say about the service, communication and technology the team at Axcess provide is that it is far and above anything I have ever experienced in card acquiring and needless to say, you will continue to be the only solution for us. We have been in online services for over 10 years and in that time we have come across our fair share of issues and problems that can happen in working in a cutting edge niche. Since we have been with Axcess we have had nothing but exemplary support and help in dealing with issues that arise from time to time and would whole heartedly support you guys with everyone we meet who ask about online payments (apart from our competitors).  Thank you!"

Online Merchant - UK
- In Relation to Merchant Support

"You have always been a massive help to myself and my staff, so once again on behalf of the entire company I’d like to extend my sincere gratitude for your time and effort."

Law Company - PPI and Claims
- In Relation to Integration Support

"I want to thank you for the very efficient way that you have handled this matter. You have been totally brilliant. I love dealing with Axcess - out of all the payment services providers we have been with, I have to say that you guys are the best for customer service."

Online Pharmacy
- In Relation to Management Information

"I've just had a look at the transaction analysis report and this is absolute gold for me. No acquirer ever provided me with a such complete analysis."

Online Dating Company