White Label Dating Case Study

Merchant FS is a white label online dating platform. Before having an account with Axcess, they had chargeback levels over threshold and were facing possible termination from their incumbent acquiring bank.

Axcess were able to arrange a new facility for them and bring their values in line with the card schemes thresholds that changed over the previous 18 months.

The alignment of Visa EU with Visa Inc. means that European CB thresholds have now changed from 2% and 100 chargebacks per month to 1% and 100 chargebacks per month.

With this in mind, Axcess can add value and provide CB management services to maintain processing.

Merchant FS was brought ‘back from the brink’ and provided with a stable solution in order to start fresh and begin processing again.

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