Privacy Statement

Privacy Statement for Axcess Merchant Services Limited (www.axcessms.com)

Data Protection

Any information you provide us with will only be disclosed in accordance with the Data Protection Act of 1998.

Required Information

To apply to Axcess Merchant Services you must tell us certain personal information such as your name, email address, date of birth and postal address. You will also be asked for some basic details about your business and its card processing. We only collect the information that is required by us to start processing an application; further details may be taken as your application progresses.

Use of Personal Information

We only use your personal information to service your application and to improve our service to you. As part of our normal business operation, we do share some financial information with banks, card processing and verification services.

Unless required by law, these organisations may not use your information for secondary purposes. Though we make every effort to preserve your privacy we may need to disclose personal information when required by law when we believe that such action is necessary to comply with current judicial proceedings, a court order or legal process. Otherwise, under no circumstances will information you provided to Axcess Merchant Services Limited be transmitted in any way to a third party without your prior consent.

Aggregate Statistical Information

We may collect aggregated statistical information for purposes of improving our service and your experience with Axcess Merchant Services Limited. This data does not contain personally identifying information, such as your name or email address.

Axcess Merchant Services Limited uses cookies. A cookie is a small text file that can be stored on your computer’s hard drive. It may be stored and updated at various times as you access the website. Each time you visit the website, the server may deliver certain customised information to your computer based on the data stored in your cookie.

You are not obliged to accept a cookie and you may modify your browser so that it will not accept cookies. If you do not want to accept cookies please use the help tools provided with your internet browser to find out how to achieve this.

We never use cookies to retrieve information from your computer which was not originally contained in the cookie. We use cookies and IP addresses for system administration and to monitor aggregate non-personalised information (such as anonymous statistics related to the take up or use of services, or to patterns of browsing).

Links

This web site may contain links to other websites; however Axcess Merchant Services Limited is not responsible for the privacy practices or content of these external websites. We recommend you, our users, to be aware that when you leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Changing information

If you wish to change the personal data we hold on you, you can contact us to discuss this or email us. However, we cannot delete user information because of legal, regulatory and technical back up requirements.

If your business is searching for a merchant account solution...

call us on +44 (0)113 344 3850 or send a message and we’ll be in touch as soon as possible.

Customers

Over 2000 active merchants on our platforms.

391

connected banks.

179

available currencies.

51

alternative payment methods.

2

different PCI Level 1 gateways

- In Relation to Merchant Support

"All I can say about the service, communication and technology the team at Axcess provide is that it is far and above anything I have ever experienced in card acquiring and needless to say, you will continue to be the only solution for us. We have been in online services for over 10 years and in that time we have come across our fair share of issues and problems that can happen in working in a cutting edge niche. Since we have been with Axcess we have had nothing but exemplary support and help in dealing with issues that arise from time to time and would whole heartedly support you guys with everyone we meet who ask about online payments (apart from our competitors).  Thank you!"

Online Merchant - UK
- In Relation to Merchant Support

"You have always been a massive help to myself and my staff, so once again on behalf of the entire company I’d like to extend my sincere gratitude for your time and effort."

Law Company - PPI and Claims
- In Relation to Integration Support

"I want to thank you for the very efficient way that you have handled this matter. You have been totally brilliant. I love dealing with Axcess - out of all the payment services providers we have been with, I have to say that you guys are the best for customer service."

Online Pharmacy
- In Relation to Management Information

"I've just had a look at the transaction analysis report and this is absolute gold for me. No acquirer ever provided me with a such complete analysis."

Online Dating Company