White Papers

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White Paper: Chargebacks explained

14.11.2016

As the name suggests, a chargeback is a literal charging back of the fees that a merchant was paid from the card holder for a product or service provided. This is usually initiated by the credit card provider. The cardholder’s issuing bank places a demand on the merchant’s acquiring bank to recoup either part of, […]

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White Paper: Contingency Planning with Multiple Acquiring Banks

31.10.2016

When you’re a merchant managing your own business, you have a lot to plan and prepare for. Not least, what happens when something goes wrong. Preparing for what can go wrong with your acquiring bank might not be something high on the list but if it does happen, it can prevent payments being taken with […]

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One click payments

White Paper: One Click Payments

24.10.2016

One click payments create an easier online shopping experience by minimising the number of steps included in a transaction. The one click checkout feature offered by Axcess allows a repeat customer to make additional purchases from a merchant website, all without having to enter personal details or card details again. Download the white paper ‘One […]

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White Paper: How to maximise growth in ecommerce sites 2016

04.10.2016

eCommerce business is here to stay. It continues its rapid growth across the globe and over the coming years shows no signs of abating. With many businesses now more reliant on eCommerce than face-to-face transactions and with more companies becoming internet focussed, it is increasingly important to understand the trends and opportunities in the industry. […]

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Customers

Over 2000 active merchants on our platforms.

391

connected banks.

179

available currencies.

51

alternative payment methods.

2

different PCI Level 1 gateways

- In Relation to Merchant Support

"All I can say about the service, communication and technology the team at Axcess provide is that it is far and above anything I have ever experienced in card acquiring and needless to say, you will continue to be the only solution for us. We have been in online services for over 10 years and in that time we have come across our fair share of issues and problems that can happen in working in a cutting edge niche. Since we have been with Axcess we have had nothing but exemplary support and help in dealing with issues that arise from time to time and would whole heartedly support you guys with everyone we meet who ask about online payments (apart from our competitors).  Thank you!"

Online Merchant - UK
- In Relation to Merchant Support

"You have always been a massive help to myself and my staff, so once again on behalf of the entire company I’d like to extend my sincere gratitude for your time and effort."

Law Company - PPI and Claims
- In Relation to Integration Support

"I want to thank you for the very efficient way that you have handled this matter. You have been totally brilliant. I love dealing with Axcess - out of all the payment services providers we have been with, I have to say that you guys are the best for customer service."

Online Pharmacy
- In Relation to Management Information

"I've just had a look at the transaction analysis report and this is absolute gold for me. No acquirer ever provided me with a such complete analysis."

Online Dating Company